Update threads in bulk
curl --request POST \
--url https://productlane.com/api/v2/threads/bulk-update \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"ids": [
"<string>"
],
"external_ids": [
"<string>"
],
"text": "<string>",
"title": "<string>",
"assignee_id": "<string>",
"contact_id": "<string>",
"company_id": "<string>",
"tag_ids": [
"<string>"
],
"project_id": "<string>",
"snoozed_until": "2023-11-07T05:31:56Z",
"closed_loop": true,
"ai_draft_html": "<string>",
"ai_draft_sources": "<array>",
"clear_ai_draft_error": true,
"notify": {
"slack": true,
"email": true
}
}
'import requests
url = "https://productlane.com/api/v2/threads/bulk-update"
payload = {
"ids": ["<string>"],
"external_ids": ["<string>"],
"text": "<string>",
"title": "<string>",
"assignee_id": "<string>",
"contact_id": "<string>",
"company_id": "<string>",
"tag_ids": ["<string>"],
"project_id": "<string>",
"snoozed_until": "2023-11-07T05:31:56Z",
"closed_loop": True,
"ai_draft_html": "<string>",
"ai_draft_sources": "<array>",
"clear_ai_draft_error": True,
"notify": {
"slack": True,
"email": True
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
ids: ['<string>'],
external_ids: ['<string>'],
text: '<string>',
title: '<string>',
assignee_id: '<string>',
contact_id: '<string>',
company_id: '<string>',
tag_ids: ['<string>'],
project_id: '<string>',
snoozed_until: '2023-11-07T05:31:56Z',
closed_loop: true,
ai_draft_html: '<string>',
ai_draft_sources: '<array>',
clear_ai_draft_error: true,
notify: {slack: true, email: true}
})
};
fetch('https://productlane.com/api/v2/threads/bulk-update', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://productlane.com/api/v2/threads/bulk-update",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'ids' => [
'<string>'
],
'external_ids' => [
'<string>'
],
'text' => '<string>',
'title' => '<string>',
'assignee_id' => '<string>',
'contact_id' => '<string>',
'company_id' => '<string>',
'tag_ids' => [
'<string>'
],
'project_id' => '<string>',
'snoozed_until' => '2023-11-07T05:31:56Z',
'closed_loop' => true,
'ai_draft_html' => '<string>',
'ai_draft_sources' => '<array>',
'clear_ai_draft_error' => true,
'notify' => [
'slack' => true,
'email' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://productlane.com/api/v2/threads/bulk-update"
payload := strings.NewReader("{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://productlane.com/api/v2/threads/bulk-update")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://productlane.com/api/v2/threads/bulk-update")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"updated": [
"<string>"
],
"failed": [
{
"id": "<string>",
"code": "<string>",
"message": "<string>"
}
]
}{
"message": "<string>",
"code": "<string>",
"issues": [
{
"message": "<string>"
}
]
}Threads
Update threads in bulk
Apply one patch to up to 100 threads. The batch counts as a single write against the rate limit and reports per-thread rejects in failed. Requires the threads:write scope.
POST
/
threads
/
bulk-update
Update threads in bulk
curl --request POST \
--url https://productlane.com/api/v2/threads/bulk-update \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"ids": [
"<string>"
],
"external_ids": [
"<string>"
],
"text": "<string>",
"title": "<string>",
"assignee_id": "<string>",
"contact_id": "<string>",
"company_id": "<string>",
"tag_ids": [
"<string>"
],
"project_id": "<string>",
"snoozed_until": "2023-11-07T05:31:56Z",
"closed_loop": true,
"ai_draft_html": "<string>",
"ai_draft_sources": "<array>",
"clear_ai_draft_error": true,
"notify": {
"slack": true,
"email": true
}
}
'import requests
url = "https://productlane.com/api/v2/threads/bulk-update"
payload = {
"ids": ["<string>"],
"external_ids": ["<string>"],
"text": "<string>",
"title": "<string>",
"assignee_id": "<string>",
"contact_id": "<string>",
"company_id": "<string>",
"tag_ids": ["<string>"],
"project_id": "<string>",
"snoozed_until": "2023-11-07T05:31:56Z",
"closed_loop": True,
"ai_draft_html": "<string>",
"ai_draft_sources": "<array>",
"clear_ai_draft_error": True,
"notify": {
"slack": True,
"email": True
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
ids: ['<string>'],
external_ids: ['<string>'],
text: '<string>',
title: '<string>',
assignee_id: '<string>',
contact_id: '<string>',
company_id: '<string>',
tag_ids: ['<string>'],
project_id: '<string>',
snoozed_until: '2023-11-07T05:31:56Z',
closed_loop: true,
ai_draft_html: '<string>',
ai_draft_sources: '<array>',
clear_ai_draft_error: true,
notify: {slack: true, email: true}
})
};
fetch('https://productlane.com/api/v2/threads/bulk-update', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://productlane.com/api/v2/threads/bulk-update",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'ids' => [
'<string>'
],
'external_ids' => [
'<string>'
],
'text' => '<string>',
'title' => '<string>',
'assignee_id' => '<string>',
'contact_id' => '<string>',
'company_id' => '<string>',
'tag_ids' => [
'<string>'
],
'project_id' => '<string>',
'snoozed_until' => '2023-11-07T05:31:56Z',
'closed_loop' => true,
'ai_draft_html' => '<string>',
'ai_draft_sources' => '<array>',
'clear_ai_draft_error' => true,
'notify' => [
'slack' => true,
'email' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://productlane.com/api/v2/threads/bulk-update"
payload := strings.NewReader("{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://productlane.com/api/v2/threads/bulk-update")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://productlane.com/api/v2/threads/bulk-update")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"ids\": [\n \"<string>\"\n ],\n \"external_ids\": [\n \"<string>\"\n ],\n \"text\": \"<string>\",\n \"title\": \"<string>\",\n \"assignee_id\": \"<string>\",\n \"contact_id\": \"<string>\",\n \"company_id\": \"<string>\",\n \"tag_ids\": [\n \"<string>\"\n ],\n \"project_id\": \"<string>\",\n \"snoozed_until\": \"2023-11-07T05:31:56Z\",\n \"closed_loop\": true,\n \"ai_draft_html\": \"<string>\",\n \"ai_draft_sources\": \"<array>\",\n \"clear_ai_draft_error\": true,\n \"notify\": {\n \"slack\": true,\n \"email\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"updated": [
"<string>"
],
"failed": [
{
"id": "<string>",
"code": "<string>",
"message": "<string>"
}
]
}{
"message": "<string>",
"code": "<string>",
"issues": [
{
"message": "<string>"
}
]
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Thread ids, at most 100. The whole batch counts as one write against the rate limit.
Required array length:
1 - 100 elementsCaller-owned identifiers. Replaces the full set.
Minimum string length:
1Maximum string length:
512Available options:
UNKNOWN, LOW, MEDIUM, HIGH Workspace user id. Pass null to unassign.
Pass null to detach. Also propagates onto the thread's contact.
Replaces the thread's full tag set.
When snoozed, snoozed_until is required.
Available options:
open, snoozed, done With status=done, marks the thread as fully closed.
HTML body prefilled into the composer for the next outbound reply. Setting this stamps ai_draft_generated_at and clears ai_draft_started_at + ai_draft_error_at. Pass null (or an empty string) to clear the draft.
Sources the AI consulted while generating the draft. Surfaces in the composer's "Drafted by AI" tooltip. Shape: { type, title, identifier?, url? }[]. Pass null to clear.
When true, clears ai_draft_error_at. Use this to dismiss a stuck error pill in the composer without writing a new draft.
Side-channel notifications to fire alongside the write (Slack and/or email).
Show child attributes
Show child attributes