> ## Documentation Index > Fetch the complete documentation index at: https://productlane.mintlify.site/docs/llms.txt > Use this file to discover all available pages before exploring further. # Get the customer portal view for a contact > Returns the requests a contact sees in their support portal, looked up by email. Requires the Scale plan and the portal:read scope. ## OpenAPI ````yaml get /portal/customer-portal openapi: 3.0.3 info: title: Productlane API description: Productlane API v2. version: 2.0.0 servers: - url: https://productlane.com/api/v2 security: [] paths: /portal/customer-portal: get: tags: - portal summary: Get the customer portal view for a contact description: >- Returns the requests a contact sees in their support portal, looked up by email. Requires the Scale plan and the portal:read scope. operationId: portal-getCustomerPortal parameters: - name: email in: query required: true schema: type: string format: email responses: '200': description: Successful response content: application/json: schema: type: object properties: requests: type: array items: anyOf: - type: object properties: type: type: string enum: - issue feedback_id: type: string contact: type: object properties: id: type: string email: type: string name: type: string nullable: true image_url: type: string nullable: true required: - id - email - name - image_url additionalProperties: false origin: type: string category: type: string enum: - completed - important - open updated_at: type: string created_at: type: string item: type: object properties: id: type: string title: type: string description: type: string nullable: true public_description: type: string nullable: true public_title: type: string nullable: true status: type: string status_color: type: string nullable: true status_name: type: string nullable: true url: type: string created_at: type: string due_date: type: string nullable: true due_date_raw: type: string nullable: true due_date_resolution: type: string nullable: true last_message: type: string nullable: true live_chat_session_id: type: string nullable: true required: - id - title - description - public_description - public_title - status - status_color - status_name - url - created_at - due_date - due_date_raw - due_date_resolution - last_message - live_chat_session_id additionalProperties: false required: - type - feedback_id - contact - origin - category - updated_at - created_at - item additionalProperties: false - type: object properties: type: type: string enum: - project feedback_id: type: string contact: type: object properties: id: type: string email: type: string name: type: string nullable: true image_url: type: string nullable: true required: - id - email - name - image_url additionalProperties: false origin: type: string category: type: string enum: - completed - important - open updated_at: type: string created_at: type: string item: type: object properties: id: type: string description: type: string nullable: true public_description: type: string nullable: true public_title: type: string nullable: true name: type: string icon: type: string nullable: true description: >- Name of a Nucleo icon (PascalCase, e.g. `Notepad`, `Atom`). Must be a valid icon from https://nucleoapp.com - unknown names will not render in the dashboard or portal. target_date: type: string nullable: true target_date_resolution: type: string nullable: true state: type: string nullable: true color: type: string nullable: true url: type: string nullable: true created_at: type: string due_date: type: string nullable: true due_date_raw: type: string nullable: true due_date_resolution: type: string nullable: true last_message: type: string nullable: true live_chat_session_id: type: string nullable: true required: - id - description - public_description - public_title - name - icon - target_date - target_date_resolution - state - color - url - created_at - due_date - due_date_raw - due_date_resolution - last_message - live_chat_session_id additionalProperties: false required: - type - feedback_id - contact - origin - category - updated_at - created_at - item additionalProperties: false - type: object properties: type: type: string enum: - feedback feedback_id: type: string contact: type: object properties: id: type: string email: type: string name: type: string nullable: true image_url: type: string nullable: true required: - id - email - name - image_url additionalProperties: false origin: type: string category: type: string enum: - completed - important - open updated_at: type: string created_at: type: string item: type: object properties: id: type: string title: type: string nullable: true text: type: string pain_level: type: string enum: - UNKNOWN - LOW - MEDIUM - HIGH nullable: true origin: type: string state: type: string workspace_id: type: string recording_id: type: string nullable: true video_id: type: string nullable: true created_at: type: string last_message: type: string nullable: true live_chat_session_id: type: string nullable: true required: - id - title - text - pain_level - origin - state - workspace_id - recording_id - video_id - created_at - last_message - live_chat_session_id additionalProperties: false required: - type - feedback_id - contact - origin - category - updated_at - created_at - item additionalProperties: false open_count: type: integer required: - requests - open_count additionalProperties: false default: $ref: '#/components/responses/error' security: - Authorization: [] components: responses: error: description: Error response content: application/json: schema: type: object properties: message: type: string code: type: string issues: type: array items: type: object properties: message: type: string required: - message additionalProperties: false required: - message - code additionalProperties: false securitySchemes: Authorization: type: http scheme: bearer ````